FAQs

• What types of pearls are used in jewelry making?

Our jewelry is created from high-quality freshwater cultured pearls (A and above). We offer a wide variety of pearls, including Keshi or baroque pearls.

• What is the cleaning and maintenance process for pearl jewelry?

For cleaning and maintenance of pearl jewelry, we recommend using a soft, slightly damp napkin to wipe the surface of the pearls gently. Avoid contact with strong chemicals or perfumes. It is recommended to store them separately from other jewelry.

• What are the criteria for selecting the pearls you use in your creation?

We select pearls according to their quality, luster, size, shape, and color. We ensure that the pearls used in our jewelry meet the highest standards of beauty and durability. We prefer non-uniform pearls to create unique jewelry.

• Are there differences in the quality of the pearls?

The majority of our jewelry is made from A+ or AA grade pearls, this ensures that the pearl is lustrous, and free of blemishes, but retains its wild spirit through the more non-uniform pearl. On request, we make necklaces from AAAA quality pearl, pearl that is highly pearlescent and perfectly round.

• Do you have a warranty or bead return program?

Yes, we offer a 30-day warranty and a flexible return program. We invite you to see our return policy for detailed information https://pearlcode.co/policies/refund-policy.

• What is the durability of the pearls and how should I care for them over time?

Pearls are durable, but they require careful attention and attitude as a delicate gemstone. Please avoid contact with chemicals and avoid wearing them during strenuous physical activity. Clean them with a soft, slightly damp cloth towel after each wear and keep them in a soft jewelry box, separate from other jewelry that might scratch them. That way, your favorite pearl jewelry will last over time and you can pass it on to your heirs.